Business Processing Outsourcing

Credit Management Outsourcing

With over 30 years of Credit Management Outsourcing experience we know how to deliver a value-adding solution across a range of industries including Banking and Finance, Telco, Utilities, Insurance and Public Sector. 

We are experts in BPO and work with you to develop a bespoke debt recovery strategy, which will compliment your broader strategic and operational business objectives through the design and implementation of a solution that has been customised to meet your individual requirements.

arvato Financial Solutions have harnessed leading edge technology and data insights to  redesign and manage the full end to end arrears function for both a major utility and a major telecoms provider. We cover all aspects of the process from bill production, numerous customer intervention points, debt collection paths and strategies and customer rehabilitation.

We work across multiple platforms and use sector leading technology to manage credit from across a range of sources.