Trace & Collect

Managing and resolving ‘gone-aways’ can place a considerable burden on time and resources. We therefore have an extensive array of methods at our disposal that allow us to carry out both business-to-consumer and business-to-business trace services. These ‘gone-away’ activities can be undertaken as part of a trace only service, or combined to enhance the collections service that we provide.

Our trace process includes full verification of customer data, in order to ensure accuracy prior to successful trace outcomes being secured. Data enrichment and trace activity can be enabled at any stage of the process and tailored to meet our clients’ specific needs.

The trace solutions we provide incorporate the most up to date market leading products and are underpinned by a confidence scoring mechanism to ensure the correct action is taken every time.