Arvato Financial Solutions - your experts for payment solutions

Online payment

Your challenge

Slow processes, hidden costs, complex technologies - companies face numerous obstacles in their search for the right payment partner. So trust people who not only bring the necessary expertise but who will transparently and honestly support you through the whole process.

What are the preferred payment methods of your customers?

Unfortunate unfinished transactions in the payment process

An inefficient payment process is the main reason for abandoned transactions in online trade. According to statistics, every seventh customer will abandon their purchase during the payment process. On the one hand, it could be because the customer’s preferred payment methods are not offered and on the other, there may be technical or procedural weaknesses putting the conversion at risk.

Online payment - a topic for the pros

Whether a retailer or manufacturer, when it comes to payment a company should put their trust in professionals, who both have the necessary expertise on the market and who put their cards on the table. It is all about finding a strong partner who will assist you in every phase of the process - from the identification of the relevant payment options, cost evaluation and the technical implementation to the optimal management of the payment process.

Our know-how

Tailored service for an optimal customer experience

As a leading service provider in payment processing, Arvato Financial Solutions is associated with over 300 payment options, acquirers and banks. This saves you money you would have to spend on time-consuming negotiations with partners. We take on not only communication with external service providers, but also find you the best offer from the providers who often put some cost traps in their non-transparent pricing models, which can be fatal for online retailers.

  • Minimisation of payment defaults due to fraud: With our solid experience in fraud management, we minimise the risk in payments. Highly selective risk scoring, innovative fraud prevention mechanisms and manual order checks for high risk transactions guarantee secure payment processing.
  • Cost saving in dunning: We take on the time-intensive charge-back and dispute management and supply you with the corresponding data which help you identify your most profitable customers.
  • Minimisation of technical complexity: With our IT know-how, we guarantee quick and efficient technical integration as well as the coordination of all standard international payment methods. With us, combine your standalone merchandise management, shop and data systems as an optimal omnichannel solution, which will bring your business forward in all areas - from customer loyalty, improved returns management and customer service.

Your advantages

Higher conversion

Optimised control and integration of local payment methods guarantee you the highest possible conversion.

Risk minimisation

Do you want to grow sales and retain the same level of security? With our pay-after-delivery solution, we assume the full default risk. You can easily offer your customers the popular payment on account option, installments or direct debit.

Less effort

We offer you tailored and simple solutions for payment flows which are always suited to your company, so that you can fully concentrate on your core business.

Our solutions

Customer-friendly solutions for payments

We offer you a wide portfolio of payment methods, always optimised to conversion and risk. Diverse payment systems - tailored to your business.

Managed payment services - your comprehensive hassle-free package

With our expertise on the European and US markets, we guarantee you tailored payment processing, individually customised to your business - from consultancy in the selection of appropriate payment options, technical integration to dispute management.

AfterPay - the pay-after-delivery solution that can so much more

Whether payment on account, partial payment or payment pausing - AfterPay allows customers to pay when and how they want. Online retailers do not process purchases from a single source, but thank to our flexible pay-after-delivery solution, they can make it even more attractive for their customers.

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