Online payment

An inefficient payment process is the main reason for abandoned transactions in online trade. According to statistics, every seventh customer will abandon their purchase during the payment process. On the one hand, it could be because the customer’s preferred payment methods are not offered and on the other, there may be technical or procedural weaknesses putting the conversion at risk.

Whether a retailer or manufacturer, when it comes to payment a company should put their trust in professionals, who both have the necessary expertise on the market and who put their cards on the table. It is all about finding a strong partner who will assist you in every phase of the process - from the identification of the relevant payment options, cost evaluation and the technical implementation to the optimal management of the payment process.

As a leading service provider in payment processing, Arvato Financial Solutions is associated with over 300 payment options, acquirers and banks. This saves you money you would have to spend on time-consuming negotiations with partners. We take on not only communication with external service providers, but also find you the best offer from the providers who often put some cost traps in their non-transparent pricing models, which can be fatal for online retailers.

• Minimisation of payment defaults due to fraud: With our solid experience in fraud management, we minimise the risk in payments. Highly selective risk scoring, innovative fraud prevention mechanisms and manual order checks for high risk transactions guarantee secure payment processing.
• Cost saving in dunning: We take on the time-intensive charge-back and dispute management and supply you with the corresponding data which help you identify your most profitable customers.
• Minimisation of technical complexity: With our IT know-how, we guarantee quick and efficient technical integration as well as the coordination of all standard international payment methods. With us, combine your standalone merchandise management, shop and data systems as an optimal omnichannel solution, which will bring your business forward in all areas - from customer loyalty, improved returns management and customer service.