Our History

The origins of Arvato Financial Solutions date back to the year 1961. Back then, an idea with far-reaching consequences was born in the accounting department of Vereinigte Verlagsauslieferung (VVA): The idea was that receivables from bookshops would be purchased from publishing firms as soon as they arose. Since then Arvato Financial Solutions has grown to an international, leading financial service provider trusted by millions of customers every day. Nowadays, 7,500 experts are delivering efficient credit management solutions in around 20 countries around the globe.

2018

Strategic partnerships accelerate growth

The acquisition of 3C leads Arvato Financial Solutions to a leading position in the German insurance market with a fully automated claims management process for insurers.

With the investment in the behavioural biometrics pioneer SecuredTouch Arvato Financial Solutions accelerates fraud prevention solutions.

Arvato Financial Solutions acquires a majority stake in Credify Informationsdienstleistungen GmbH, thus strengthening the establishment of another strong credit reporting agency in Austria.

2017

Investments in growth platforms

solarisBank

Minority investment in German FinTech banking platform solarisBank which lead in first instance to the development of a new financing solution that allows online vendors to cover outstanding invoice amounts through a framework loan.

Intervalor

Majority shareholding in Brazilian financial services provider Intervalor as an important milestone in fostering the Arvato Financial Solutions’ Brazilian and South American focus.

2016

Minority investment in the MF Group

In 2016 Arvato Financial Solutions invested in the Swiss market leader in ecommerce B2C factoring, the MF Group Factoring AG, and accelerated the expansion of factoring services in Switzerland.

2015

Joint venture Intervalor

With the joint venture with Intervalor, a leading Brazilian company for credit management, debt collection, back-office and CRM solutions, Arvato Financial Solutions extended its market presence to Brazil.

2014

Acquisition of AfterPay

Arvato made further progress by the incorporation of the Dutch payment service provider AfterPay in January 2014. Since then Arvato Financial Solutions has been able to provide its clients with a verified, Europe- developed wide payment-on-invoice service for online trading. This means all of its clients can be served securely and reliably from a single source.

2013

Establishment of Arvato Financial Solutions

The incorporation of the Gothia Group demanded one umbrella brand for all global activities – Arvato Financial Solutions was born and has been since then the brand for all international operations.

2013

Financial services entering the North-European market

In 2013, Arvato Financial Solutions achieved another important milestone: the incorporation of Gothia Financial Group. Not only did this mark Arvato’s most significant takeover to date, but it also accelerated the expansion of our financial services offering in the North-European market.

2010-2014

Growth and Globalization

The project »On a growth course to the future« launched in 2010, led to the development of new business services divisions such as risk service solutions, Trustn’Pay for the eCommerce department, and the HIS database in the insurance department. In addition to our organic growth, the years 2010 and 2012 saw the strategic acquisitions of Credit Solutions and Riser ID.

2005

Merging with InFoScore

Merging with InFoScore in 2005, and later on taking over the minority shares, not only extended the financial services by incorporating the entire risk management department, it also gave Arvato Financial Solutions the breakthrough it needed to become a leader in the German speaking market.

2004

Breakthrough into the healthcare market

Another milestone followed in 2004 with the purchase of a dental and medical billing company. This was our breakthrough into the healthcare market – today BFS health finance GmbH operates in this area.

2001

Collection Services under the Flag of Financial Services

Bertelsmann's debt-recovery company, Central Inkasso, was incorporated into Bertelsmann Finanz Service GmbH.

2000

Foundations of Credit Risk Management

With the creation of InfoRate GmbH, the company entered the information business, which later merged into the Credit Risk Management segment.

1995

Start of international B2C Accounting

In 1995, the forerunner of Arvato Financial Solutions, Bertelsmann Finanz Service GmbH, took on subscription billing, accounts receivable and payment processing in several countries for the joint venture founded between Bertelsmann and AOL Inc., AOL Europe.

1994

Boost address management services

The joint venture with Deutsche Post Adress leads to German market leader position for address management solutions.

1961

Start of Financial Services & Factoring

With the idea of Vereinigte Verlagsauslieferung to offer factoring for publishing firms that purchase receivables from bookshop as soon as they arose, Financial Services were born.