Arvato Financial Solutions offers Office Management qualification courses at the following four locations in Germany:

  • Baden-Baden
  • Dortmund
  • Verl
  • Münster

As business areas vary from location to location, course contents likewise vary slightly. Click here for an overview and for details of Office Management qualification courses in your nearest city.

Baden-Baden

Focus: Clerical processing of commercial reminder and collection procedures

Optional qualifications: Order management and coordination, commercial management and controlling

Duration: 3 years (course reduction possible)

Vocational college: Robert-Schumann-Schule, Baden-Baden

Other: CCI additional qualification in Receivables Management during training

Contact: Sonja Müller, Tel.: +49(7221)5040-4566, Email: sonja.mueller@arvato.com

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What we offer

  • Three-year training course combining theory and practice (two days per week of tuition at vocational college)
  • Professional handling of customer service, complaints management, commercial reminder and collection processes, focusing on clerical processing
  • Introduction to all areas of the company
  • In-depth specialist training and in-house tuition
  • Expert contacts in all areas
  • Additional qualification in Receivables Management from Karlsruhe Chamber of Commerce and Industry
  • Varied training in a large-scale company, with a high chance of being taken on after qualifying and excellent prospects for the future

What you offer

  • You have a minimum of Mittlere Reife (secondary school-leaving qualification) with good marks in German and Mathematics
  • You have Microsoft Office skills (Word, Excel and PowerPoint)
  • You are interested in commercial subjects and legal issues
  • You have strong verbal and written skills
  • You enjoy working in a team as well as solving problems independently
  • You are quick to grasp new ideas and willing to learn
  • You are reliable and honest

Dortmund

Focus: Financial services for the healthcare sector

Optional qualifications: Order Management and Coordination, Marketing and Sales

Duration: 3 years (course reduction possible)

Vocational college: Karl-Schiller-Berufskolleg, Dortmund  

Other: Fachhochschulreife (entrance qualification for higher technical college) can be gained during training

Contact: Carolin Maurer, Tel.: +49(231)945362-881, email: carolin.maurer@bertelsmann.de

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What we offer

  • Comprehensive introduction to the field, with the goal of working independently in the field of payment transactions, receivables management, risk management, customer service, marketing, sales and other interesting areas

 

What you offer  

  • Good marks in German and mathematics
  • Microsoft Office skills (Word, Excel and PowerPoint)
  • Interest in commercial subjects
  • Outgoing personality with good communication skills
  • Flexibility and reliability
  • Fachoberschulreife (entrance qualification for technical college) is required to gain Fachhochschulreife (entrance qualification for higher technical college) during training

Verl

Focus: Clerical processing of commercial reminder and collection procedures

Optional qualification: Order Management and Coordination, Commercial Management and Controlling

Duration: 3 years (course reduction possible)

Vocational colleges: Reinhard-Mohn-Berufskolleg, Gütersloh/Ems-Berufskolleg, Rheda-Wiedenbrück   

Contact: Sarah Busch, Tel.: +49(5241)80-43054, Email: sarah.busch@arvato.com

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What we offer

  • Three-year training combining theory and practice (two days per week of tuition at vocational college)
  • Professional processing of customer service, complaints management, commercial reminder and collection procedures, focusing on clerical processing
  • Introduction to all areas of the company
  • In-depth specialist training and in-house tuition
  • Expert assistance in all areas
  • Varied training in a large-scale company, with a high chance of being taken on after qualifying and excellent prospects for the future

What you offer

  • You have a minimum of Mittlere Reife (secondary school-leaving qualification) with good marks in German and Mathematics
  • You have good Microsoft Office skills (Word, Excel and PowerPoint)
  • You are interested in commercial subjects and legal issues
  • You have strong verbal and written skills
  • You enjoy working in a team as well as solving problems independently
  • You are quick to grasp new ideas and willing to learn
  • You are reliable and honest

Münster

Focus: Processing of accounts receivable accounting transactions

Optional qualification: Commercial Management and Controlling, Management Assistant/Secretary

Duration: 3 years (course reduction possible)

Vocational college: Ludwig-Erhard Berufskolleg, Münster             

Contact: Verena Möller, Tel.: +49(5241)80-47105, Email: verena.moeller@arvato.com

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What we offer

  • A three-year course combining theory and practice in a large-scale company with a high chance of being taken on after qualifying and excellent prospects for the future
  • Professional processing of accounts receivable accounting transactions
  • Introduction to all areas of the company
  • In-depth specialist training and in-house tuition
  • Expert assistance in all areas

What you offer

  • You have Abitur, Fachhochschulreife or Mittlere Reife qualification with good marks in German, Mathematics and English
  • You have good Microsoft Office skills (Word, Excel and PowerPoint)
  • You are interested in commercial and accounting subjects and enjoy working with them
  • You have strong verbal and written skills
  • You enjoy working as part of a team 
  • You are quick to grasp new ideas and willing to learn
  • You are reliable and honest

What our trainees say

“Trainees considering Arvato Financial Solutions need to be open to new ideas, show commitment and always have an inquiring mind – because there’s something new to learn every day. Qualifications from Arvato Financial Solutions are the perfect way to launch a career with plenty of scope for development.”

Nicole Schwarzer, Office Management trainee at our Verl office

“I move around to different departments and areas, which makes my daily routine varied and interesting. The overall focus is on clerical processing. After completing the targeted introductory training, I have the chance of continuing my training at any time – for instance, by joining a dual education program, which is my personal choice.”

Nicolai Stößer, Office Management trainee at our Baden-Baden office

“Training at Arvato Financial Solutions was a very special experience, with a wealth of new things to learn, new challenges to tackle and, at the end of it all, a job in the client accounting department. It was so worthwhile!”

Martin Hackauf, Office Management trainee at our Baden-Baden office

“Solidarity and teamwork are high priorities at Arvato. I get fantastic support if I have any problems or questions.”

Lejla Selimovic, Office Management trainee at our Baden-Baden office

„Mich begeistert vor allem die Vielseitigkeit der Ausbildung und der Abteilungen, in denen ich bisher eingesetzt war. Man lernt zu verstehen, welche Prozesse im Hintergrund eines so großen Unternehmens laufen. Ich merke, dass ich immer mehr an meinen Aufgaben wachse und meine Kompetenzen erweitern kann.“

Leonie Thiel, Auszubildende zur Kauffrau für Büromanagement am Standort Verl