We value you as an employee – and as a person

This is a job that requires both technical knowledge and tact. As a case handler in accounts receivable management at Arvato Financial Solutions, you’ll help our customers get what’s owed to them. Working in our collection department, you’ll help companies avoid payment defaults and optimise their liquidity. But your aim will also be to provide fair, personalised assistance to end customers so that the customer relationship remains intact.

Structured processes and state-of-the-art tools will allow you to work flexibly and independently. Additional reasons to join us include a secure job with great prospects, family-friendly working hours and a great team.

Innovate yourself!

Receivables Management - Clerical Processing

Your responsibility encompasses a firm and comprehensive body of records in out-of-court and court receivables management. This means you are responsible for correspondence and communication with debtors and their representatives and with lawyers. As a specialist, you provide information on the progress of a case and take care of bankruptcy proceedings and foreclosure.

Why Join Us?

Do you appreciate clear-cut procedures and independent work? Are flexible working hours a priority for you? Join us as a Receivables Management Clerk (m/f) at our Baden-Baden, Mainz or Verl offices!

How to Apply

Please apply online, sending full documents (personal cover letter, CV/resume and certificates/reports). We are also happy to give career starters and career changers the chance to familiarize themselves with this varied field of responsibility.

>>Job offer


What we offer

  • Responsibility for general collection management
  • Role as contact for our clients
  • Comprehensive induction schemes and varied opportunities for continuing training and development


What you offer

  • Commercial training qualifications
  • Initial professional experience or specialist knowledge in the areas of dunning, foreclosure, bankruptcy law and collection are not essential
  • Excellent written and spoken German skills
  • High motivation to learn and service mindset
  • Responsibility, reliability and care, flexibility and team spirit



Receivables Management – Telephone Processing

You are responsible for in- and outbound calls, process commercial dunning, collection and complaints management cases, deal with outstanding receivables and address complaints.

Why Join Us?

Would you like a position that allows you to be flexible and take responsibility? Do you enjoy telephoning and personal customer contact? We have the right job for you.

We are seeking enthusiastic TELEPHONE PROCESSING STAFF for our offices at Baden-Baden, Dortmund, Mainz and Verl.


How to Apply

Please apply online, sending full documents (personal cover letter, CV/resume and certificates/reports).

>>Job offer


What we offer

  • Independent conducting of in- and outbound telephoning for our numerous clients
  • Responsibility for processing commercial dunning, collection and complaints management cases
  • Work as part of a great team
  • Flexible working hours
  • Performance-related pay
  • 30 days’ annual holiday, holiday and Christmas pay
  • Various sports and fitness facilities

What you offer

  • You have a pleasant telephone manner and good verbal communication skills, and are confident in dealing with people
  • You prioritize customer orientation and courtesy in your telephone operations
  • Your commercial qualifications and/or professional experience in service centers/the service industry help you to adapt rapidly to new situations and dialog partners
  • You have good computer skills
  • You offer good knowledge of German, and perhaps further languages such as French or Italian

Our thanks for your trust

You are the Cornerstone of our Success

• Recognition of long-standing employees
• Business-specific bonus and reward      schemes
• Performance-related pay
• Profit-sharing scheme
• Employees Recruit Employees bonus


Enhancing Flexibility

• Family support
• Flexible working hours
• Company pension
• Company social services

We Take Responsibility

• Patronage of regional social projects
• Partnerships with schools
• Donation drives
• Partnership with debt counseling services

Corporate Benefits

• Cafeterias
• Staff discounts
• Birthday vouchers
• Communication forums
• Prize draws for tickets to regional events
• Extensive job offers

Your Health

• Medical Check 50 plus
• Health drives with interesting offers
• Corporate health insurance company
• Special conditions for sporting activities
• Company bicycle
• Company medical service
• Flu jabs
• Sick pay top-up

Working Together – Celebrating Together

• Summer and Christmas parties
• After-work parties and anniversary celebrations

Corporate benefits may vary depending on location.