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International Debt Collection with Paigo CrossCollect

You have outstanding international receivables? You have problems to reach and activate your consumers abroad? We support you: centrally, locally, homogenously!

How can I internationalize my debt collection?

Particularly in international debt collection, it is essential to cope with the culture differences and to satisfy the different market conditions of each individual country by means of local receivables management through local expertise. Thus, the decentralized approach makes companies face significant challenges in terms of regulation, administration, technical integration and transparency.

With Paigo CrossCollect, we support you in your internationalization by taking good care of your receivables management globally. This way, you obtain the perfect combination of local expertise and  centralized control thanks to our innovative automated debt collection platform and our reporting capabilities. We just simplify your international debt collection!

INTERNATIONAL DEBT COLLECTION: YOUR ADVANTAGES WITH PAIGO CROSSCOLLECT

SIMPLE CONTROL

We take care of the selection, connection and centralized coordination of local debt collection agencies so you only need on single point of contact. No need for searching competent local partners and no need for vendor partner management!

MINIMUM EFFORT, MAXIMUM EFFICIENCY

Process your international receivables via a central IT platform and its standardized uniqueinterface. Our debt collection servicing is provided by experts and managed digitally by a centralized organization.

LOCAL EXPERTISE

We provide to your customers the best customer experience in debt collection by fulfilling each market’s specific conditions and each country’s specific regulations and laws.

100% TRANSPARENCY

We provide you consistent and relevant reports for all served market which can be easily compared with one another.

Success Story PayPal

As part of Arvato Financial Solutions, Paigo continues to stand for high quality and security standards. In addition, Paigo takes Customer Centricity one step further and supports us in strengthening customer relationships. We look forward to continue the agile collaboration with Paigo and further optimizing our processes.

Jonathan Savage, Vendor Partner Manager

    WHAT MAKES INTERNATIONAL DEBT COLLECTION SUCCESSFUL?

    International debt collection is complex and yet essential for the sustainable liquidation of receivables in all countries. Paigo CrossCollect supports your internationalization by ensuring that your unsettled receivables are resolveded quickly, fairly and efficiently.

    INNOVATIVE
    COLLECTION PLATFORM

    A unique interface for the data transfer between you and our panel of debt collection agencies.

    Thanks to our highly automated IT platform, we manage your multinational receivables in local currencies, securely and efficiently. Via our standardized interface you may submit your local receivables portfolios which will be then automatically transferred to our local collection partners for its recovery.

    • standardized interface between the data platform and the local collection systems guarantees escalability, transparency, data quality and information security.
    • Easy on-boarding of additional countries when internationalizing your business
    • GDPR compliant: fulfilling the highest international security standards.

    INTERNATIONAL DEBT
    COLLECTION NETWORK

    Selection, connection and control of local collection experts

    We offer you debt collection services from a single source, taking into consideration all local cultural and legal differences to ensure the best possible approach and  customer experience:  

    • International network of own companies and international partners in 21 countries.
    • Local receivables processing fulfilling the local specific  laws and, regulations & business standards
    • Access to local market knowledge and on-site presence perception of closeness with access to available local data sources and remedies.

    EFFICIENT SERVICE
    PROVIDER MANAGEMENT

    Simplifying processes through centralized steering.

    Paigo CrossCollect saves you high administrative costs and coordination efforts:

    • Centralized panel management: central coordination of technical & operational connectivity& coordination of ongoing operational measurements with local partners
    • One central point of contact – one person takes care of all your international queries and concerns
    • One single contract: Save yourself the trouble of negotiating and concluding a multitude of different collection contracts in different countries.

    CROSS-COUNTRY
    REPORTING

    Transparent and homogeneous reporting via Collin

    Our web-based Reporting & Analytics Dashboard gives you an overview of the KPIs in receivables management at all timesallowing you to compare the performance in individual countries at a glance. You may receive information on the following:

    • Number of transferred receivables files
    • Liquidation rates per month
    • Recoveries in the respective country currency
    • Percentage of balanced customer accounts

    THE POWER OF OUR INTERNATIONAL NETWORK

    GET IN TOUCH!

    You want to talk specifically about the possibilities with Paigo CrossCollect in your company? Use our online tool and book an appointment with our experts.

    We offer you a simple solution from a single source. Save yourself any long and tedious procedures. We connect you with international collection agencies in 21 countries!

    Or use our contact form

    I have questions about an outstanding receivable.

    Pay your outstanding debt quickly and easily now