You are not alone!

The current situation shows that relying on a single Payment Service provider (PSP) or acquirer for card and alternative payment processing can create several ad-hoc problems. The need to connect to a new PSP brings up technical issues as well as negotiations for new contracts with new conditions.

Don’t panic – we have your back

With our Aqount platform we connect you to an entire PSP universe while still providing just one single technical integration. You remain in the driver seat while you consume a community of services for the entire order-to-cash ecosystem: Risc and Fraud Providers, Payment Service Providers, Acquirers, APMs and Collection agencys can be selected from one large menu. Make complex easy!

Give us a call: +49(251)5004-47144

Or send us an email: janflorian.richard@arvato.com

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Aqount adapts to your individual business requirements

With Aqount we offer an individually adaptable accounting platform that is expandable by further modules out of our product and service portfolio, so that you can set up the accounting system completely according to your needs. As a user, you can expand our solution using our risk and fraud management, our factoring and payment services and our receivables management.

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Finance processes from checkout to transfer to debt collection agency

Our flexible, best-in-class invoice to cash Accounting Platform enables you to focus on your core business. You can profit from efficient cost structures by facilitating the complete outsourcing of accounts receivable functionalities. If the requirements on your finance processes change with the growth of your company, these can be flexibly adapted.

Expertise & competence in accounting

Processing of accounts receivable management activities for digital and analogue business models based on the market-leading accounting system by SAP (FI-CA).

Designed as a shared service platform

Our clients benefit from continuous platform developments.

Best-in-class technology

With SAP S/4 Hana we use latest and high-performant technology – particularly suitable for high-volume business models in the B2C and B2B segment.

“Golden Client” concept

Our “Golden Client” concept enables our customers to optimize all processes individually. This includes pre-defined processes and interfaces like pre-configured charts of accounts, booking logic or optimized workflows for payment methods, as well as further platform developments. We will be glad to make individual expansions available to you.

Transparent, flexible and service-oriented – reporting based on cutting edge technology

Make use of our comprehensive reporting and the transparency on your business development it provides – with the integrated self-service reporting portal based on Microsoft Power BI. The interactive reporting portal enables you to access a large number of dynamic reports with a navigation structure down to individual data records. All reports and (individual) KPIs are accessible in real-time and anytime via the Power BI mobile app (available free of charge in the Apple App Store and on Google Play.

myAqount – your direct connection to your customers

Optimize your customer communication through unlimited access to debtor information with myAqount, the service center tool for your 1st level support.
The service center tool based on SAP Fiori serves as a user interface to the SAP backend and enables you to interact directly with Arvato. Your
first level support is able to handle customer requests immediately and in real-time. For this purpose, myAqount supports you with the following functionalities:

Insight to debtor information including open and closed items
Master data changes (address and bank data)
Creation of goodwill credits
Creation and deletion of dunning blocks
Access to invoice and dunning documents

Your benefits

International use

The platform can be used on a global scale and enables you to easily integrate new markets and payment methods with reduced time-to-market

Reliable

Benefit from high quality standards confirmed by PCI and ISAE 3402 certifications, as well as state-of the art SAP S/4 Hana technology

Simple

We provide you with an easy access to Aqount and the option to use integrated services by Arvato Financial Solutions.

Flexible

You receive a standardized product with additional services and high adaptability to your individual business development.

Client Focus

We discreetly act in the background! PayPage, dunning procedures and backend processes are delivered in your corporate design

Transparent

Benefit from comprehensive reporting functionalities provided by an integrated self-service reporting tool, as well as insight into debtor account information via our 1st level service center tool “myAqount”.